Terms & Conditions

Items must be returned within 30 days of receiving them. Items need to be returned in good unused condition. Used items will not be accepted for refund, unless defect occurs with the product its self and we are informed of this. Items that arrive damaged are covered through replacement of that item.0. All we require is a digital picture sent to us with the broken frame and upon receiving this information we will issue a replacement and it will be shipped right away. Images can be sent to info@themovingmessages.com. If item is being returned due to manufacture defect a full refund is available. If item is being returned because it is no longer wanted or due to a change of mind the cost of the Frame will be refunded but the shipping charges will not. If you have any questions please contact us ahead of time before purchasing. For instances of change of mind or no longer wanted customers will be responsible for return shipping. 

The Moving Messages